Customer Strategy and Business Plan:

• Manage the customer P&L across categories, counterparts, and budget planning.

• Build and nurture relationships with customers.

• Develop and execute a strategic business plan for each customer, creating a joint business plan with the customer. Lead and drive Joint Business Planning in line with global standards in partnership with the customer.

• Collaborate closely with the customer, CSP, and BU to create and implement a Cell Approach plan.

• Work in tandem with CSP Managers for category insights and with customer marketing teams to develop the customer/channel plan.

• Plan and develop in-store communication activations for customer/channel initiatives.

• Generate insights specific to assigned customers/channels, focusing on store layout and traffic patterns.

• Oversee in-store extra visibility/highlight displays (execution is not part of this responsibility).

• Design and guide the implementation of customer events.

• Set clear objectives and deliverables for the Field Operation Team.

• Implement customer audits to ensure ongoing performance and compliance.

Negotiation:

• Finalize deals with customers by negotiating trade terms, trade funding, and counterparts in alignment with company's strategy for the customer.

• Manage overall levels of customer investment for assigned customers.

• Track and monitor customer performance, focusing on their contribution and market share across major categories.

Active Ambassador Role:

• Act as a strong ambassador for company within the customer organization and vice versa, advocating for the customer within company.

• Actively participate in account manager meetings, contributing to the identification of the best solutions for the business, even when it falls outside the specific scope for the customer.

Requirements:

• 4+ years of experience in Sales.

• Experience in two to three roles within Customer Marketing, Trade Category Management, and Account Management/Field Sales (particularly for those pursuing a Customer Development career).

• Ideal background includes Customer Facing experience combined with Brand Building experience.
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